I usually do not respond on these issues but ok here we go.1st of all Mr. knew the car had 194k as he signed the paperwork with that knowledge.
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On the front of the title when it was previously registered it had 189k so that why he is saying that, Now saying that the vehicle was driven for 5000 miles so obviously the car did run and drive and was driven by my son daily to school and back in the winter. It is a 2003 with 194k for $3000. Mr. knows that we are in the business of selling salvage vehicles and its not the 1st one he has bought from us so he knows we never say cars are in perfect condition as they are not. Also, the tow truck drivers job is to drop off the car and leave, not get in a conversation with owner. It is the owners responsibility to take the car off the street after that's where he told the tow truck driver to drop it off.
On the deposit, it was me not Mr. who said since you are not happy then I would rather you not purchase another car from me so I sent him his full deposit back that he still wanted to buy another car from me. I also have the copy of check which says 'full refund'.
At the end of the day I went above and beyond and he knows it. After doing this over 30 years and sold thousands of cars, I think I do the best I can with my customers but this story by Mr. is absolute un truthful story.ThanksGeorge. BBB Business Profiles may not be reproduced for sales or promotional purposes.BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.BBB Business Profiles generally cover a three-year reporting period.
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